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Journey to The Warung: Maximizing Fleet Utilization

A session by Albert Koto
Senior Logistics and Operation Manager, Bukalapak

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About this session

Warung (brick-n-mortar mom-n-pops stores), has been a pivotal part to form a conventional economical ecosystem in Indonesian society. As their presence are so spreading among the neighbor, not to mention a very dense area, it gives a prominent challenge for the logistics operation, especially the last-mile delivery, to serve their volatile yet lucrative needs. Here we'd like to share some key points to maximize fleet utilization whilst ensuring customer satisfaction.


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