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O2O (Online-to-Offline) Commerce

A session by Chandan Laxman
Subject Matter Expert, Nordic Knowledge Partners

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I will be glad to have one to one session (30 minute) on O2O home decor space.

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About this session

In the past, offline and online customer experiences and interactions have collectively remained separate. Although there are cross-platform support options such as buy online and ship to store, that’s not exactly what you’d call a merger between the two commerce types.

Thanks to modern technologies such as mobile and in-app or location-based experiences, many businesses are now offering both options to their customers. We can effectively refer to it as online-to-offline, or O2O commerce.


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Chandan Laxman

Subject Matter Expert in Supply Chain Management and eCommerce operations. Entrepreneur

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